CTT Portugal
Track your CTT parcels with instant updates and clear delivery progress across Portugal and international routes with our CTT tracking tool.
Our tool lets you track Portugal Post shipments and view both domestic and CTT Expresso tracking details in one place.
TMP’s Portugal Postal Tracking - Track the Route of your CTT Shipments
Our CTT Portugal tracking tool gives you a simple way to check the progress of any parcel handled by CTT (Correios de Portugal).
It pulls live data from across the network to show your shipment’s latest scan, movement history, and delivery progress in one place.
Our tool supports CTT Expresso, domestic deliveries, international mail, and commercial shipments. You can track single packages or multiple parcels (up to 10) at the same time without delays, logins, or extra steps.
How to Track CTT International Shipping Online?
You can track any CTT international shipment and domestic shipments in two ways: through the official CTT website or through our TMP tracking tool.
Track CTT Shipments via the Official Website
Follow these steps to check your parcel directly via the Portugal Post system:
- Open the official CTT Portugal website.
- Look for the tracking box on the homepage.
- Enter your valid CTT courier tracking number.
- Click the search button to load the shipment details.
You will see delivery updates such as acceptance, transit scans, customs events, arrival at local branches, and final delivery confirmation.
Track CTT Shipments via TMP
Our TMP’s CTT tracking tool provides a faster and cleaner tracking experience.
Enter your Portugal post tracking number in the field above. It appears on your receipt, email confirmation, or parcel label. Select Track Now to load the latest status.
Our CTT Portugal tool will display:
- Current delivery stage
- Full movement timeline
- All transit locations
- Export/import updates
- Delivery attempts and final outcome
| Status | Meaning |
|---|---|
| Awaiting arrival at the post office | The post office has received information about the item, but it has not yet been handed over by the sender. |
| Accepted | The item has been validated, collected by the distributor, and entered the CTT operational network. |
| International Dispatch | The item has left the country of origin. |
| For Export | The shipment is undergoing customs processing in the origin country and is still under review by customs. |
| In Transit | The item is moving through facilities or countries, being transported or processed at multiple operational centers. |
| On Hold | The shipment is awaiting instructions or scheduled delivery. CTT will contact you if action is needed. |
| Out for Delivery | The courier is delivering the parcel. |
| Delivered | The parcel has been delivered to the recipient. |
| Delivery Failed | Delivery was unsuccessful. Tracking will update with next steps. |
| Item Not Found | The tracking number was not identified in the network or was entered incorrectly. |
How to Find and Identify Your CTT Tracking Number?
Notably, a valid Portugal CTT service tracking number is required to follow your shipment’s movement through the CTT network. Basically, every parcel handled by CTT receives a unique tracking code, which is used to display updates in the Track & Trace system.
Where to Find Your CTT Tracking Number?
You can locate your CTT shipment tracking number in any of the following places:
- The shipping receipt you received at a CTT post office or counter
- The email confirmation is sent after placing an online order
- The SMS notification shared by the retailer or marketplace
- The courier label is printed on your parcel
- The order details page inside your shopping app or e-commerce dashboard
What a CTT Tracking Number Looks Like?
CTT uses two main tracking number formats. The majority of parcels follow the standard universal postal format. However, there can be some international shipments—mainly from Spain, which use a longer numeric format.
1. Standard CTT Tracking Number Format (13 characters)
This is the primary format used for most national and international CTT items.
- 2 letters – represent the shipping solution or service type
- 9 digits – unique numeric identifier
- 2 letters – represent the country of origin, such as PT for Portugal
Example: RD123456789PT
It is worth noting that this format is used across the UPU (Universal Postal Union) postal network.
2. 22-Digit Numeric CTT Code
Used mainly for shipments originating in Spain, including some CTT Express / CTT Expresso cross-border parcels.
Example: 0010000082809458634407
Notably, this format contains 22 digits with no letters. It is assigned to specific international logistics flows where Spanish partners generate the label.
About CTT Portugal
CTT is the national postal service of Portugal and one of Europe’s oldest operating mail networks. The company started in 1520 and grew into a large postal and logistics group serving individuals, businesses, and international shippers. CTT delivers mail, parcels, documents, and e-commerce orders across Portugal and to global destinations through a wide network of sorting centers, delivery partners, and international postal connections.
CTT operates several business units under the same group. These include national and international parcel delivery, express courier solutions under CTT Expresso, financial services through subsidiaries, and technology-driven platforms that support modern logistics.
The company also offers cross-border parcel movement supported by strong integrations, which makes it reliable for users who need CTT tracking Portugal visibility for domestic and international shipments.
Services Offered by CTT
- Mail and parcel delivery across Portugal
- International parcel forwarding
- CTT Expresso courier services
- Express delivery for urgent shipments
- E-commerce logistics support for online stores
- Registered and priority mail
- Green and eco-friendly mailing options
- Financial and payment services through group companies
- Distribution and direct marketing services
- Customs and international shipping support
CTT Contact Number For Customer Support
If you need assistance with tracking updates, delivery delays, or address issues, you can contact CTT through the following official channels:
Customer Support Numbers
- +351 707 262 626
- +351 210 470 301
Head Office (Portugal)
- Avenida D. João II, nº 13
- 1999-001 Lisboa, Portugal
Official Website
FAQs
Why is my CTT tracking number not updating?
Updates may appear after the parcel reaches the first CTT facility. In the early stages, such as pickup or initial sorting, scans sometimes run late. If your tracking stays unchanged for a long time, contact support with your CTT tracking number.
No tracking information appears after the item leaves Portugal. Why does this happen?
Some postal operators in other countries provide limited tracking data. Some operators offer slow updates, while others provide none at all. CTT relies on the transit and destination countries for all information after the item departs Portugal.
How does a customer change a delivery for a code that starts with C, G, L, O, R, U, or V?
A code that starts with C, G, L, O, R, U, or letters qualifies for the SIGA delivery-change options. So, a customer may request delivery to the same address. In fact, the customer may request delivery to a new address. Moreover, the customer may request delivery to any CTT store. The SIGA form includes a list of exceptions at the beginning.
What can a customer do when an item travels through the network without a tracking code?
Certain CTT shipping services do not offer full tracking. An item from such a service travels through the network without a visible tracking record. The sender often provides the shipping code separately. CTT also provides the code through SMS, email, or a delivery notice in the mailbox. Once the customer receives the code, they can use it to follow the shipment and request delivery adjustments.
Can weather conditions affect the delivery of mail and parcels?
Yes. Adverse weather conditions can interrupt transport routes because it can slow down operational work at distribution centers, which causes delayed movement across delivery zones. Mail and parcels may reach the customer later than expected during such periods.