Japan Post - Track & Trace Service
Track JP Post online hassle-free. Our third-party Japan Post tracking tool gives you real-time location, status, and estimated delivery time updates of your shipments. All in one platform, right here, for free. No need to log in or add personal info, just open the tool and track parcels internationally.
How to Track JP Post Shipments Online
Tracking Japan Post shipments is easy, and you can do it through either the official website or TMP’s third-party tool.
Via Official Website
- Go to Japan Post’s Tracking Page
Visit the official JP Post website.
- Enter Your Tracking Number
Input your Japan Post EMS tracking number in the designated field. You’ll find this number on your receipt or in the shipping confirmation email.
- Click 'Track'
Click the "Track" button to view the real-time status of your parcel, including location, delivery progress, and estimated delivery time.
- Select Japan Post Courier
Go to Trackmypackage.net, our third-party tracking platform and choose Japan Post as the carrier from the list of supported couriers.
- Enter Your JP Post Tracking Number
Enter the Japan Post tracking number in the search field provided on the TMP site. Make sure the tracking number is entered correctly.
- Click ‘Track Now’
Click "Track Now" to instantly receive detailed tracking information, including scan history, package location, and any updates on your shipment's progress.
- Share Tracking Updates
TMP also allows you to generate a share link or directly copy the details of your Japan post shipment.
How to Find the Japan Post Shipment Tracking Number?
- Check your shipping receipt or label
- Look for the tracking number in your order confirmation email
- Find it in your online order history or account page
- Ask the sender or retailer for the tracking number
- Review the shipping confirmation SMS (if applicable)
Format of Japan Post Tracking Numbers
- International Mail: 13 characters, starting with two letters, followed by 9 digits, and ending with "JP" (e.g., EL598031405JP)
Domestic Mail: Numeric-only tracking numbers (e.g., 922479451423)
- Registered Mail: Similar format to international mail, starting with two letters and ending with "JP" (e.g., CN107492727JP)
Example of Japan Post Registered Mail Tracking Numbers
- EL598031405JP
- EN392975389JP
- 922479451423
- CN107492727JP
Japan Post Tracking Status Meaning
Status |
Meaning |
Item Lodged |
Your parcel has been accepted by Japan Post and is awaiting further processing. |
In Transit |
Your registered mail is moving between Japan Post facilities or in transit to the destination. |
Arrived at Facility |
The Japan Post mail has reached a Japan Post sorting or distribution center. |
Out for Delivery |
The parcel is with the delivery driver and will be delivered soon. |
Delivered |
The parcel has been successfully delivered to the recipient or mailbox. |
Delivery Attempted |
A delivery attempt was made, but no one was available to receive the parcel. |
Held at Customs |
The parcel is undergoing customs clearance and may be delayed. |
Returned to Sender |
Your mail delivery couldn’t be completed, and the parcel is being sent back to the sender. |
Retention |
The parcel is being held at a local post office for pickup by the recipient. |
Exception / Delay |
There has been an issue or delay, such as weather or customs problems. |
About Japan Post
Japan Post is Japan’s national postal service provider, responsible for postal, banking, insurance, and logistics services.
It is worth noting that the company operates one of the largest postal networks in the world, with over 24,000 post offices across the country and nearly 200,000 employees.
Originally, Japan Post was a government-run corporation, but it was privatized in 2007. Still, it remains largely owned by the Japanese government and provides reliable services both domestically and internationally.
Services Offered by Japan Post
Japan Post offers a wide range of postal and parcel services, both domestically and internationally, which ensure quick, secure, and reliable deliveries.
Postal Services:
- Domestic Mail: Includes standard letters, postcards, and the Yu-Pack parcel service for sending packages.
- Letter Pack: A flat-rate service for sending items up to 4kg and A4 size.
- Registered Mail: Provides tracking and proof of delivery for important documents and items.
- Express Mail (EMS): A fast, priority delivery service for both domestic and international parcels.
- International Mail: Handles international shipments through services like EMS (Express Mail Service), International Parcel Post, Airmail, Surface Mail, and Economy Air options.
- Forwarding Service: Allows for mail forwarding for a set period, typically a year.
Other Services:
- Small Packets: It’s ideal for lightweight items, both domestic and international.
- Yu-Pack: It’s a reliable parcel delivery service dedicated to larger packages within Japan with tracking and redelivery options.
- Redelivery Requests: Japan Post offers a service that lets you request redelivery in case you couldn’t receive your parcel on the first attempt. You simply need to enter your tracking number and then specify a preferred delivery date and time.
Frequently Asked Questions
What does retention mean in Japan Post?
Retention means that the parcel is being held at a local Japan Post office for pickup. This usually occurs when a delivery attempt fails or the recipient is unavailable. The item will remain at the post office for a certain period, and the recipient must collect it within the given timeframe.
Does Japan Post deliver on weekends?
Yes, Japan Post delivers on Saturdays. However, Sunday delivery is not available for all services. For example, EMS (Express Mail Service) may offer Sunday delivery depending on the destination, but it’s not a standard feature for all Japan Post services.
What does final delivery mean in Japan Post?
Final delivery refers to the completion of the shipping process when the parcel has been successfully delivered to the recipient. At this stage, the tracking status will indicate that the item has been handed over to the recipient or placed in their mailbox, and no further action is required.