NZ Post Tracking
Track and trace New Zealand Post registered mail online. Enter your NZ Post tracking number in the given tool and get real-time delivery status within seconds.
Track and trace New Zealand Post registered mail online. Enter your NZ Post tracking number in the given tool and get real-time delivery status within seconds.
Our NZ Post Tracking tool gives you a clear view of your parcel’s movement across New Zealand and overseas routes, displaying each scan, update, and delivery result in one place.
TMP’s NZPost track and trace tool gives you a straightforward way to check the route of any parcel handled by New Zealand Post. We built this tool to provide a faster, cleaner, and more direct tracking experience compared with traditional tracking pages. Our system collects live updates and displays each scan, each movement step, and each delivery stage in one place.
Our platform eliminates extra steps, login requirements, and the need to switch between multiple courier pages.
The tool supports all major NZ Post tracking services. You can track NZ Post courier parcels, international parcels, e-commerce orders, and standard New Zealand Post deliveries.
You can track your parcel through two paths: the official NZ Post website or TMP’s faster, simplified tool for New Zealand post tracking.
The official site provides a direct way to check your parcel’s route via the NZPost track-and-trace system.
TMP provides a faster path to accurate NZPost tracking updates without login requirements or extra steps. It allows you to track domestic, international, and marketplace orders.
Enter your tracking number and select “Track Package”. The tool will display the most recent scan, the full movement timeline within a few seconds.
| Status | Meaning |
|---|---|
| Arrived at return address | The parcel has reached the return centre for processing. The return centre remains closed to the public. |
| Authority to leave parcel | NZ Post has received permission to leave the parcel without a signature. |
| Awaiting delivery consolidation | The parcel is part of a group that NZ Post will deliver together once all items are ready. |
| Clearance processing | An overseas border agency has the parcel under review before release into the delivery network. |
| Collected from sender | The courier has collected the parcel from the sender and has taken it to the depot for processing. |
| Delivered / Delivery complete | Parcels have been delivered to their final destination. |
| Delivery attempted – business closed | The courier reached the address but the business remained closed at the time of delivery. |
| Delivery attempted – ready to collect | The parcel is ready for pickup at a collection point. |
| Delivery attempted – refer to card | The courier reached the address but could not leave the parcel. A card with next steps is at the property. |
| Delivery attempted | The courier reached the address but could not leave the parcel. A card with details is at the property. |
| Held for clearance | A border agency has the parcel under assessment before release to NZ Post |
| Import duty and tax assessment | NZ Customs is reviewing the parcel to confirm GST or duty requirements. |
| Import duty and tax payable | NZ Customs has issued an invoice for GST or duty. |
| In transit | The parcel is on its route to the next processing point. |
| In transit with airline | The parcel is preparing to depart or has departed the origin country for New Zealand. |
| In transit to local depot | The parcel is moving to a local processing depot. |
| International arrival | The parcel has reached New Zealand and awaits border checks before depot sorting. |
| International departure | The origin country has cleared the parcel for export. |
| Left New Zealand | The parcel has departed New Zealand and is on its route to the destination country. |
| No tracking updates | The system requires more time to scan the parcel or the tracking number has an incorrect format. |
| NZ Biosecurity (MPI) assessment | MPI is checking the parcel for compliance with biosecurity rules. |
| NZ Customs assessment | NZ Customs is reviewing the parcel before release into the NZ Post network. |
| NZ Medsafe assessment | Medsafe is checking the parcel for prohibited or restricted medical products. |
| Parcel delayed | The parcel requires more time in transit but most delayed parcels arrive one working day later. |
| Processing for redirection | NZ Post is changing the delivery route based on the customer’s request. |
| Ready for courier | The local depot has the parcel ready for the courier’s route. |
| Ready to collect | The parcel is available for pickup at a collection point. |
| Ready to send | The sender has created a label but NZ Post has not yet received the parcel. |
| Redelivery requested | NZ Post has received a request to redeliver the parcel. |
| Redirection requested / Redirected | The address has been updated for delivery to a new address or a collection location. |
| Released from border agency | Border authorities have released the parcel to NZ Post for delivery. |
| Returned to sender | NZ Post has sent the parcel back to the sender due to an issue with delivery. |
| Tracking number allocated / Label created | The sender has assigned a tracking number to the parcel. |
| Tracking tool unavailable | The tracking system is currently offline and will be restored shortly. |
| Unable to deliver | The courier could not deliver the parcel. Collection or redirection options may appear in the tracking tool. |
| With courier for delivery | The parcel is with the courier on the route to the address. |
NZ Post uses two main structures for tracking numbers. One structure appears on standard and international postal items, and the other structure appears on courier parcels handled within the NZ Post group.
Standard NZ Post examples: EA123456789NZ, LX987654321NZ
Courier format example: 1005410001051701ASH003JS
A sender finds the NZPost tracking number in the following places:
A receiver finds the NZ couriers tracking number in these locations:
NZ Post stands as the National Postal and parcel network of New Zealand. The organisation supports customers who need NZ tracking across domestic and international routes.
Notably, NZ Post provides several core services for individuals, retailers, and commercial shippers:
Available Monday to Friday, 8 am to 5.30 pm, excluding public holidays.
Yes. If the parcel is still overseas, only the sender can update the address through their local postal service. If it has arrived in New Zealand and has full tracking, you can request a redirection through the NZ Post international tracking tool. The parcel will be relabelled, which may add up to one working day to delivery.
Yes. You can track NZ Post parcels directly from any mobile device by opening the official website or TMP’s NZ tracking tool in your mobile browser. The tracking tool displays the same status updates, scan history, and delivery results as the desktop version, and works on both iOS and Android devices.
You need to ask the sender to contact the postal service they used and lodge an enquiry. So, the postal authority can forward the case to NZ Post through official channels. This is the only way an investigation for an untracked overseas item can begin.