OnTrac Tracking

OnTrac Courier

Our OnTrac tracking service helps you easily find out the shipping status of your OnTrac consignment. If you are sending a package or receiving one via this service, our tool can be very helpful. You can see whether the package is “In transit,” “Out for Delivery” or is simply “Delivered.”

There are many different benefits to using our tool for your OnTrack tracking purposes. There are various features that you can enjoy with it. You can learn more about our tool by reading the content below and exploring this webpage.

How to Track Your OnTrac Packages Using Our Service?

One of the main excellent aspects of our tool is that it is very easy to use, and it does not require any sort of setup or preamble. You can get right into it from the get-go. Here are the steps that you need to follow:

STEP 1: Enter the OnTrac tracking number that you have been provided for your consignment. You can find the tracking number on your shipment receipt. (You can learn more about the tracking number in one of the sections below.)
STEP 2: You can add more than ten different tracking numbers at the same time. However, when doing so, you have to put them all separately on different lines.
STEP 3: Once you have added the tracking number(s), you need to start the process to look up the tracking information for the packages. To start the process, you need to click on the button that says “Track Now.”

When you have taken the aforementioned steps, the tracking information will be provided. You can then view the information as needed, copy it, or download it to your local storage by using the provided buttons.

How to Track OnTrac Packages Using the Official Website?

While it is recommended that you should use our tool and service to track packages online, there is another method that you can follow as well. You can keep track of your OnTrac consignments easily with the help of official website.

Here are the steps that you can follow to do that.

STEP 1: Open the official OnTrac tracking page by clicking on this link: https://www.ontrac.com/tracking/

STEP 2: Once the website is open, enter your OnTrac courier tracking number into the provided space. Unlike our service, the official website only allows you to enter one number at a time.

STEP 3: Then click on the “Track My Package” button to start the process.

Features of Our OnTrac Courier Tracking Service

Here are some of the main features of our online OnTrac shipment tracking tool.

Categorized tracking status tabs

One of the good features of our online tracking service is that you can view the various consignments in different tracking status categories. For example, if you enter five different tracking numbers and each of them happen to be in a different phase of the shipping process, you can view them under different tabs.

This can help you view the tracking data in an easier and more efficient way.

Download tracking information in TXT form

Another option that our tool provides is the downloading option. Instead of just viewing the details on the tool itself while you’re online, you can save the tracking details to your local storage. This can help you share the details with other people if required, and to check the details later on without reopening the tool again and again.

No sign up or registration is required

When using our online tool to track your OnTrac packages, you don’t have to sign up or register using your email. There are no setup steps required to use this tool. All you need to do is enter your tracking ID and get the relevant information.

Shipping Statuses and Events of OnTrac

When you enter the tracking number of your consignment into our tool, there are different statuses that you can see depending on where your package is in the delivery funnel.

Here is a quick guide to understanding OnTrac's different statuses and delivery events.

On its way to OnTrac: This status means that the consignment has been booked and is on its way to the OnTrac facility.
Package received at the facility: This status means that that package has been received at the facility and will now start to be processed.
Package received after cutoff: If you see this status, it means that your package was received at the facility after the cutoff time. The cutoff time refers to the time after which orders are no longer processed within the day.
Package received at the facility: The second time that you see this status, it means that the package has been received at the facility in the destination city.
Out for delivery: This status means that the package is now out to be delivered. It means that the courier company personnel are currently making rounds and will deliver the parcel to you within the day.
Details needed. Please contact us: If you see this status, it means that there is some issue with the delivery process, and the courier company needs clarification regarding either the sender or the recipient, etc.
Refused or returned. Contact sender: This status can appear if the package has either been refused to be accepted by the recipient or has been returned due to some defect or problem.
Delivered: This status means that the package has been successfully handed over to the recipient.

OnTrac Tracking Number: Format and Where Can I Find It?

Every consignment and package that is sent via OnTrac has its own tracking number. Like other courier services, the tracking number has a specific format. OnTrack tracking numbers usually consist of one alphabetic character or letter (like A, B, or C) along with 14 numeric digits. Here are some examples of these numbers:

A12345678901234
B98765432109876
C56789012345678
A23456789012345

You can find the tracking number for your consignment in the receipt that you’re given when placing an order or in the confirmation email that you receive shortly after.

Track Shipments from Other Couriers Using Track My Package

Our platform, Track My Package, allows you to keep track of shipments and consignments sent via a number of different couriers. Using Track My Package, you can do the following:

FAQs

I don’t have a tracking number. What do I do?

Here is what you can do if you don’t have a tracking number:

If you have ordered something from an online store or merchant, you can ask them to provide you with the tracking information. They will give you the tracking number that you can use to track your OnTrac package.
If you have sent a package using OnTrac, you can get in touch with the local office/facility and inform them that you’ve lost your shipping number. Once you tell them about your consignment and they establish you as the consignee, the tracking number will be re-provided.

Does OnTrac deliver on weekends?

Yes, OnTrac delivers on weekends. You can get your packages delivered even on Saturdays and Sundays.

How long does OnTrac delivery take?

OnTrac delivery usually takes around 2 to 3 days. However, if you are using a particular service such as the overnight delivery service, the time taken can be significantly less.